Privacy Policy

1. Our commitment

At Passport Hélico, we know how important maintaining privacy is; it is one of our priorities.

So, to be as transparent as possible, we have developed this policy regarding the protection of privacy. You will find within this our practices regarding collecting, use, storage and processing of your personal information when you use our site and our services. In addition, it states your rights relating to our possession of your information. You can find everything in the following sections of the policy:
1. Collection of information
2. Sharing your data
3. Consent to promotional communications
4. Your rights
5. Retention and security of your information
6. Changes and Updates
We use the term “site” to refer to the website operated by Passport Hélico, the subdomains and the content thereof. As for the term “services”, it is used to talk about the services we offer.

If you disagree with part or all this Policy, please do not use or consult our site and our services.

Our services

The notion of “services” is used to talk about the services we offer, such as: Helicopter pilot training programs; Helicopter operational contracts; Chartered flights and tourist flights; Helicopter maintenance.

2. Collecting information

The information we collect about you depends entirely on the interactions you have with us. Moreover, it may be useful for you to know that at any time you can decide not to provide the requested information. However, in this case, you may not have access to certain services or information that you may desire.

Personal information collected :
We may collect some basic information about you during a quote request, a request for our services or any other specific request. Additionally, we do not keep a history of your interactions and transactions with us.
Here is the list of information that may be collected about you:
– Name, first name, title, address, telephone number, email address

Forms and interactivity :
The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.
– Order Form

Cookies :
Cookies are small text files that websites automatically install on the computers of visitors. It is important to note that none of these cookies is linked to a natural person or allows users to be identified.

Most search browsers have a functionality that allows you to prevent or destroy the installation of cookies.

We only use cookies that are used for the proper functioning of our site

3. Sharing your data

We will only share your data for the reasons listed below and we assure you that we will not sell, provide or exchange your information for profitable purposes.

Third Party Service Providers :
We deal with third-party providers to obtain data hosting, as well as for payment processing. Moreover, the information that we collect is stored on cloud databases belonging to our data hosting provider. It only accesses your information for the purposes of storing and retrieving it. Whereas, for the payment processing provider, we undertake to only share your information with them when it is necessary for their services. We have ensured, by contract, that they have put in place adequate measures to protect your data.

With your consent :
We may, when you give us your permission, share your information. For example, we could publish a testimonial on our website, accompanied by the name of someone satisfied with one of our services.

Change within the company :
If Passport Hélico is involved in an asset transaction or merger, bankruptcy proceeding, reorganization, or other action resulting in a change in the disposition of control of the company, your information may be communicated to persons involved in this transaction. Obviously, in these situations, we will take measures, as far as possible, to share as little personal information as possible while ensuring the greatest security and confidentiality.

4. Consent to promotional communications

Promotional email : We will not send you any promotional emails

5. Your rights

According to the law :
You have certain rights over the personal information we hold about you. You can claim them by contacting us by email. Please note that all requests will be processed in less than 30 days and free of charge.
Email address for request :

Right to close an account :
You have the right, at any time, to close a non-administered account within one of our services, provided that your account is in good standing. To close one of your user accounts, you will need to complete an account closure form with our customer service at the following link:

6. Conservation and security of your information

Unless you ask us to erase or destroy your personal information, we only keep it for as long as necessary to fulfill the purposes for which it was collected. We may also retain some information for various legal reasons. This information will be treated according to this policy, as well as the laws in place.

Security measures in place to protect personal information :
The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:
– Physical measures (surveillance camera, alarm system, code, etc.)
– Technical measures (prevention with employees, access management, subnetwork separation, etc.)
– Firewall
– SSL protocol
– Computer backup
– Username/password

7. Changes and updates to the policy

Legislation :
We undertake to periodically review this policy; in which case we will modify the date indicated at the bottom of it. We therefore advise you to consult our policy from time to time to see if any changes have been made. If you do not agree with one or more parts of our policy, please do not use our site and services. We undertake to respect the legislative provisions set out in :
– Law of the Province of Quebec

8. How to contact us

Director of Privacy Protection :
Passport Hélico acts as responsible for the personal information that you have transmitted to us, so if you have any doubts or questions regarding the management of this, please contact our Director of Privacy Protection at the address below:
Our address :
Paul Gélinas,
3320, avenue de la Gare #10,
Mascouche J7K 3C1

Modified on : 2023-09-18

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